NetComms > Wireless > Frequently Asked Questions

The Wireless FAQ

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Troubleshooting

1. I can't access the internet but I can access on-campus websites. What is happening?
2. I can connect to ANU-Secure and get the right IP address but I can't go anywhere/ping anything

Troubleshooting

1. I can't access the internet but I can access on-campus websites. What is happening?

   In most cases this means you have a web proxy configured in your browser. To fix this problem remove any proxy settings.

2. I can connect to ANU-Secure and get the right IP address but I can't go anywhere/ping anything

   If you are sure you configured the connection correctly, try disconnecting from wireless for a minimum of five minutes then try again.